Kentucky Power Windstorm Update
Saturday, Sept. 28, 2024 – 11:00 a.m.
Summary
After Hurricane Helene caused significant damage to Kentucky Power’s energy system, approximately 44,000 customers lost power at the peak of the storm. The storm brought heavy rains and high winds which topped 60 mph in Kentucky Power’s service area.
Current Situation
Since yesterday afternoon, crews have successfully restored more than 16,000 customers. Currently, there are approximately 27,900 customer outages and 954 active outages, which are spread across Kentucky Power’s service area with the majority being in the following counties:
| County | Number of Customers |
| Boyd | 6,925 |
| Carter | 3,209 |
| Greenup | 4,135 |
| Lawrence | 1,322 |
| Leslie | 2,058 |
| Letcher | 2,319 |
| Perry | 2,185 |
| Pike | 3,065 |
| Rowan | 1,189 |
Restoration work is expected to continue through early next week with estimated restoration times available for customers by this afternoon.
Storm Response Efforts:
More than 1,000 Kentucky Power personnel, business partners, contractors, forestry and mutual assistance workers are committed to restoration work. Workers include hundreds of mutual assistance crews from out-of-state that are already on site with more arriving today.
Crews from Indiana, Michigan, Kansas, Wisconsin and Oklahoma are already assisting with restoration.
Stay Safe:
- If you are using a portable or RV generator:
- Do not plug the generator into your circuit box.
- Turn generator OFF when crews are working in your area.
- Only use a generator outside, away from enclosed space.
- Plug appliances directly into your generator.
- Only run a generator in a dry outdoor location and never run a wet generator.
- Additional safety tips are posted at www.KentuckyPower.com/Safety.
For More Information:
- Customers can get specific information about the outages affecting their accounts and estimated restoration times via text message and/or email by subscribing to Kentucky Power outage alerts. To sign up, please visit Kwww.KentuckyPower.com/Alerts.
- Restoration Information is posted on Facebook at https://www.facebook.com/KentuckyPower and on Twitter at twitter.com/KentuckyPower or @KentuckyPower.
- For more information, go to www.KentuckyPower.com.
Next Update: Saturday evening, September 28, 2024
