November 15, 2017
Meter change outs will begin this month
The City of Louisa is implementing a new, radio-read water metering system throughout its service area. The scope of work for the project consists of the removal and replacement of all of the City of Louisa’s current water meters.
The new radio-read water metering system will bring efficiency to meter reading and billing operation and eliminate estimated bills due to inaccessibility. It will also allow for advanced leak detection, improved water conservation, enhanced customer service, elimination of human error during meter reading, and increased accuracy.
Perfection Group with the help of NECO Water will be the City’s contractor performing this work and the trucks and employees will be clearly identified with their logo. Service crews will try to contact each home before they turn off the water. The replacement of the water meter will typically affect each property no more than 1 hour barring any problems with the shut off valves or other related piping.
NECO Water will attempt to flush out any introduced air into the lines after each installation however you could experience air in your water lines after the work is completed. Please open a non-screened faucet like your bathtub or hose bib to thoroughly flush out your pipes.
You may also experience discolored water for a short period of time immediately following your meter change-out. This is normal and caused by sediment in the old meters. Running cold water for a period of time will flush this out of your lines.
We will post updates on www.cityoflouisa.org as the project progresses.
While a timeline is not available for individual customers, you can expect your meter to be changed between November 2017 and February 2018, a door hanger will be left at your residence/business once your meter has been changed.
If there are any questions please contact your the Utilities Office at 606-638-9322.
