Kentucky Power Restoration Update
Thursday, April 4, 2024, 10 a.m.
Summary
High winds swept through Kentucky Power’s northeast service territory Tuesday causing power outages for 12,545 customers.
Current situation
Approximately 1,840 customers remain without power, with the majority of those being in Boyd County. Greenup, Carter and Lawrence counties also have outages. More than 85 percent of customers have been restored in less than 48 hours. There are 204 individual outage cases that are being addressed today and tomorrow, with the intent of wrapping up 95 percent of the outage work by late Friday night. Most of these outages contain small clusters of customers and a lot of the work is difficult and manual, meaning not truck accessible.
Estimated restoration times can be found at www.KentuckyPower.com/Outages.
Resources
There are more than 300 line personnel and contractors assisting with restoration, including crews from Kentucky Power’s southern territory and out-of-state resources.
More information
Outage estimate and information can be found on our app, www.KentuckyPower.com/App, or online atwww.KentuckyPower.com/Outages. Customers may call our Customer Operations Center anytime at 800-572-1113. Important safety information can be found on our website, www.KentuckyPower.com/Safety.
Next update: Friday, April 5, 10 a.m.
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Earlier report…
Kentucky Power Restoration Update
Wednesday, April 3, 2024, 10 a.m.
Weather
After a strong windstorm made its way through Kentucky Power’s northeast territory Tuesday morning, more than 12,000 customers were left without power. According to the National Weather Service, wind gusts up to 92 mph have been confirmed.
Summary
Currently, there are approximately 5,700 customers without power and more than 300 individual outage cases, with the majority in Boyd, Carter, Greenup, Lawrence and Martin counties. Crews made tremendous progress yesterday while fighting weather and finding significant damage to our distribution system along the way. So far, crews have discovered more than 75 broken poles, 30 broken cross arms, more than 70 spans of downed wire and numerous downed trees.
Restoration Efforts
Nearly 50% of customers affected by the storm have been restored. However, restoration is expected to continue through the end of the week.
Resources
Local company and business partners were joined by crews from the southern part of our territory yesterday. Additional out-of-state resources will be joining the effort today. There are more than 300 line personnel and contractors assisting with restoration.
Outage and Restoration Information
- Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Kentucky Power outage alerts. To sign up, visit www.KentuckyPower.com/Alerts.
- Customers can report outages and check out the latest restoration information for their account anytime by downloading the app, www.KentuckyPower.com/App, or on our website at www.KentuckyPower.com/Outages.
- Customers can also call our Customer Operations Center anytime at 1-800-572-1113.
- Storm and restoration information also is posted on Facebook and on X (@KentuckyPower).
Safety Messages
- Stay away from all downed power lines! Downed lines can carry an electric current that can cause serious or even fatal injuries. If you encounter a fallen wire, keep yourself and others away from it and anything it may be touching. Call 911 and Kentucky Power immediately at 1-800-572-1113 to report.
- Fallen trees are likely to occur. Be aware of the potential for trees and overhanging limbs to fall without warning. The previous rains have made the ground soggy which means trees can fall more easily, especially with the strong winds expected.
- Additional safety tips are posted at www.KentuckyPower.com/Safety.
Next update: Wednesday, April 3 at 5:30 p.m.
