KENTUCKY POWER STORM UPDATE – Sunday, March 5, 10 a.m.

Kentucky Power Storm Update

Sunday, March 5, 10 a.m.

Summary:

After a windstorm made its way across Kentucky Power’s service territory on Friday and early Saturday morning as many as 18,000 customer outages were reported.

Power Outages and Restoration Times:

Approximately 2,800 customers remain without power this morning, after a very successful day of restoration Friday night and Saturday.

Out of the approximate 259 individual remaining outage cases, 182 have fewer than 10 customers on each outage.

Restoration will be 95 percent complete by tomorrow evening.

Storm Response Efforts:

More than 600 Kentucky Power personnel, business partners and external resources are responding to assess damage and restore power. While the customer count has decreased significantly, there is a lot of work to do on these small outage cases. In many of these situations, the repairs are difficult to access and require manual climbing.

Stay Safe:

• Stay away from all downed lines! If you encounter a fallen wire, keep yourself and others away from it and anything it may be touching. Call 911 and Kentucky Power immediately at 1-800-572-1113 to report.
• If you use a portable or RV generator, do not plug the generator into your circuit box.
• Additional safety tips are posted at Safety (kentuckypower.com)

For More Information:

• Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Kentucky Power outage alerts. To sign up, please visitwww.kentuckypower.com/alerts.  
• Customers can also report to our Customer Operations Center at 1-800-572-1113.
• Restoration Information also is posted on Facebook at https://www.facebook.com/KentuckyPower and on Twitter at twitter.com/KentuckyPower or @KentuckyPower.

Next Update: Monday, March 6 at 10 a.m.

Saturday, March 4, 6:30 p.m.

Summary:

After rain and strong winds made their way across Kentucky Power’s service territory on Friday and early Saturday morning as many as 18,000 customer outages were reported. Much restoration progress has been made since work began early this morning and crews have restored 65 percent of customers. Currently, just more than 5,000 customers remain out of power with approximately 350 active outages. Restoration progress was expedited by the favorable weather today.

Power Outages:

Storm assessment is nearly 70 percent complete. While thousands of customers have been restored today, there are still hundreds of outage cases that must be addressed. The majority of the outages are in Floyd, Lawrence, Carter, Martin and Knott counties with additional outages scattered throughout many of the areas served by Kentucky Power.

Restoration is expected to go into early next week.

Storm Response Efforts:

More than 500 Kentucky Power personnel, business partners and external resources are responding to assess damage and restore power where it is safe and possible to do so. Additional out-of-state crew members are expected to arrive in those heaviest hit counties to assist. Crews continue to report broken poles and downed wires as the main cause for outages.

Kentucky Power works to restore power using the most efficient means possible. First, crews address outage cases that affect hospitals, emergency services, public safety facilities, public buildings, emergency shelters and other public utilities. After that, crews address residential and business/commercial customers. Outages that affect higher numbers of customers without power are typically addressed before outages affecting fewer customers. The idea is to restore service to the greatest number of customers as quickly as possible. Consequently, outage cases that affect small groups or single customers are addressed later in the restoration effort.

Stay Safe:

• Stay away from all downed lines! If you encounter a fallen wire, keep yourself and others away from it and anything it may be touching. Call 911 and Kentucky Power immediately at 1-800-572-1113 to report.
• If you use a portable or RV generator, do not plug the generator into your circuit box.
• Additional safety tips are posted at Safety (kentuckypower.com)

For More Information:

• Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Kentucky Power outage alerts. To sign up, please visitwww.kentuckypower.com/alerts.  
• Customers can report outages and check out the latest restoration information for their account anytime atkentuckypower.com/outages or by downloading the Kentucky Power mobile app atkentuckypower.com/app.
• Customers can also report to our Customer Operations Center at 1-800-572-1113.
• Restoration Information also is posted on Facebook at https://www.facebook.com/KentuckyPower and on Twitter at twitter.com/KentuckyPower or @KentuckyPower.

Next Update: Sunday, March 5, 10 a.m.